Política de envío
Shipping Conditions
1. Processing Time
Orders are typically processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
We offer the following shipping options:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–2 business days
Delivery times may vary depending on your location and chosen shipping method.
3. Shipping Rates
Shipping costs are calculated at checkout based on your selected shipping method and delivery location. Free standard shipping is available for orders over €100.
4. International Shipping
We ship internationally to select countries. International orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can track your package via the carrier’s website.
6. Delays
While we strive to ensure timely delivery, shipping delays due to weather, holidays, or carrier issues may occur. We appreciate your patience and understanding.
7. Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrectly entered addresses.
8. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact our customer service team within 7 days of delivery for assistance.